The Chalk VFX Blog


Adobe Customer Serive Sucks

September 3, 2020

The price is ok.  But they're totally inflexible.  I had a school account to teach one app, and they're only package for education was to have all the apps (for the same commercial price as the one i needed).  When Covid-19 hit and my classes got canceled they were determined to hold me to my contract.  Even when I explained: "classes canceled - struggling" they informed me I already took advantage of a deal.   At the end of the day, they don't care about you or me as an individual.  Talking to someone is a waste of time.  Just cancel and move on to Blackmagic's Resolve.  Buy a camera and get the software for free.  Or purchase the software (for less than a year of Adobe) for life.  It's just s good. 

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